Get in Touch With Us
Whether you have a question about one of our reviews, want to flag something that looks out of date, or simply want to share feedback about the site, this page explains the best way to reach us and what to expect when you do.
How to Contact Us
Email is the most direct route to our team. Every message is read by a real person — we do not rely on automated filters as a substitute for a genuine reply. Write to us at [email protected] and we will aim to respond within two working days.
A little context in your opening line helps. If you let us know what your message concerns — a specific review, a factual correction, a partnership question — we can route it to the right person straight away and get back to you faster.
What You Can Write to Us About
There is no wrong reason to get in touch. These are the most common enquiries we receive:
- Questions about our reviews — If something in one of our casino write-ups is unclear, or you want to understand how we reached an editorial rating, ask us directly.
- Corrections and accuracy issues — Our team researches and verifies content carefully, but the industry moves quickly. If you spot a bonus figure, a licence detail or a payment method that appears to have changed, we want to know.
- Content suggestions — Thinking about a topic you would like us to cover — a payment method comparison, a specific software provider, or a question about the best non GamStop casinos? Suggest it and we will consider it for a future update.
- Partnership and commercial enquiries — If you represent a brand or an agency and want to discuss how we work with operators, please introduce yourself and outline what you have in mind. We assess all commercial relationships editorially.
- Editorial or transparency concerns — If you have a concern about how we present commissioned content, or how rankings are determined, we are happy to explain our methodology in plain terms.
What Happens After You Email
When your message arrives it is reviewed by a member of the editorial team — in most cases Liam Singleton, who leads the content research on this site. You will receive a reply from a real person who has actually read what you wrote, not a template acknowledgement.
Our target turnaround is two working days. During periods of high volume it may run slightly longer, but we will always follow up. If you have not heard from us within five working days, please check your spam folder before resending.
A Note on Our Editorial Independence
This site covers casinos that operate outside the GamStop self-exclusion scheme. Our rankings and reviews are based on independent research — we look at licence status, bonus terms, payment options and player experience. Commercial relationships with operators do not determine where a site appears in our rankings or what we write about it.
If you have a concern about a specific editorial decision or believe a review contains inaccurate information, that is exactly the kind of message we take seriously. We would rather correct a mistake than leave it published.
About This Site
Online Casino is an independent comparison resource for UK adults interested in online casinos that sit outside the GamStop registration. All content is produced for readers aged 18 and over. If you are looking for an overview of the options we have reviewed, the best non GamStop casinos page is a good starting point.
Thank you for visiting. We look forward to hearing from you.